Capsule Coffee Machine

Frequently Asked Questions

Q:Do you provide customized services?

A: Yes, we provide comprehensive customization services, customizing unique product design, packaging and brand image according to customer needs and requirements to meet personalized needs.

Q: Are there any discounts?

A: We regularly offer discounts and promotions to reward our customers for their support. Please follow our website for the latest discount information and special offers.

Q: What is the scope of your transportation services?

A: Our shipping services cover the world. No matter which region you are in, we can deliver your products to your destination safely and quickly. Shipping time depends on destination and chosen logistics method.

Q: Where are your products produced?

A: Our products are produced in our own factory. We have modern production facilities and strict quality control systems to ensure products are of high quality and meet standards.

Q: Can I visit your factory?

A: Yes, we welcome customers to visit our factory. Please make an appointment with our team in advance and we will arrange your visit and show you our production processes and facilities.

Q: How long is the delivery time of your products?

A: Our product lead times depend on the specific order and product type. Generally speaking, we will arrange delivery within 7 working days after order confirmation. However, for custom products or high volume orders, lead time may be extended. We will try our best to ensure that the order is completed in the shortest possible time and the product is safely delivered to your destination.